Agency / Consultancy
Senior Service Designer
Archived
Full Time
intive
You fit in with us if you:
- you have at least 5-7 years of relevant experience in strategy or service design for a digital agency, innovation consultancy or tech company
- Have a passion for digital topics and can develop a strong empathy for the customer under holistic, methodical, user-centered approaches
- have many years of experience in creating and setting up convincing and expressive presentations as well as customer workshops
- you have a winning communicative personality with strong presentation skills and experience in moderation
- Have gained experience working on the preparation of offers
- Have very good analytical and conceptual skills and combine these with a high degree of problem-solving and teamwork skills
- be able to demonstrate in-depth knowledge and practical experience with methods such as customer journey mapping, experience mapping, service blueprinting, business design or design thinking
- practical experience with the current wireframing or Prototyping tools
- Challenging creatively established thinking, always respecting different points of view and encouraging constructive feedback from customers and colleagues
- You have strong language skills in German and English, both written and spoken
You get extra points for:
- your experience as a keynote speaker or for teaching
- your commitment to meetups
As part of our team you will:
- Lead the development of UX and service design concepts down to the smallest detail based on user needs at all phases of a project – from research, concept development, design refinement to prototyping and user testing
- Implement creative ideas into strategic innovation and transform them into inspiring holistic UX concepts
- Present your concepts to the customer with the help of meaningful storyboards, personas, user flow scenarios, user journeys, flowcharts, interactive mock-ups and design prototypes
- Set up and carry out user and market research with qualitative and quantitative research methods as well as user tests
- work in close cooperation with the digital product designers and the customer on the various phases of the project
- be responsible for customer communication as well as the organization and moderation of workshops and presentations in close cooperation with the customer
- Developing supportive solutions in the pre-sales phase and pitching them to the customer as well as subsequently taking on the lead in preparing the offer
We offer you:
- A job in a fast growing and innovative industry
- A responsible task with time management!
- Cooperation with a competent and motivated team
- You will have your own laptop and smartphone including a mobile phone contract for professional and private use
- Individual training and development opportunities
- A good work-life balance
- A competitive salary
Location
München, BY
Type
Full Time
Industry
Agency / Consultancy
More jobs at intive
Service Designer (m/w/d)
intive
Berlin, TH
Technology
2 years ago
Senior Service Designer
intive
München, BY
Agency / Consultancy
2 years ago
Senior Service Designer
intive
Regensburg, BY
Agency / Consultancy
4 years ago
Warning: Undefined variable $post in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 2
Warning: Attempt to read property "ID" on null in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 2
More jobs in Germany
Warning: Undefined variable $post in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 3
Warning: Attempt to read property "ID" on null in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 3
Show more jobs from Germany
Senior Service Designer (m/f/d)
SAP Fioneer
Berlin, Germany
Agency / Consultancy
Senior Service Designer (f/m/d)
Heidelberg Materials
Heidelberg, Germany
Wholesale
Report this Job Listing
Proud Partners
We can help you attract the best service design talent and grow your brand. Partner with us.
Don’t miss important updates.
Join our email list to stay updated on new jobs, resources, events, and more to help you with your career
We’ll use your email to send you updates about the report and other helpful service design topics. We hate spam just as much as you do, so we’ll never share your email. Unsubscribe anytime.