Finance
Service Designer
Archived
Full Time
Mercado Bitcoin
Want to know the challenges of this mission? 
- Work with squads and be responsible for product design decisions on the features created by this team;
- Map journeys and observe opportunities for change in processes and services;
- Facilitate conversations and projects, involving professionals from other teams to discuss guidelines, improvements and innovation;
- Validate concepts and hypotheses through experimentation or usability tests;
- Bring studies and benchmarking guidelines and how analogous markets solve similar problems;
- Propose improvements in processes and interfaces to deliver better experiences for customers;
- Knowledge of Design Thinking concepts and tools;
- Experience in usability testing;
- Participate in discovery processes and usability tests moving between the different areas of the company;
- Specify projects with a good level of technical detail.
And what does it take to be part of the crew? 
- Commitment to deadlines and self-management of deliveries;
- Experience in the design of digital products;
- Knowledge in Service Design Tools (blueprints, user mapping, card sorting, swot, business canvas and the like);
- Ability to transform complex problems into simple and impactful solutions;
- Know how to work in agile processes (kanban, scrum among others).
And you will be differentiated 
if you have…
if you have…- Knowledge in the areas of Research, Anthropology, Psychology or BI;
- Knowledge in Interface Design;
- Knowledge about the crypto world;
- Higher education and/or certifications.
Location
, SP
Type
Full Time
Industry
Finance
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