Transport and mobility

Service Designer

Archived
Full Time

Yarra Trams

About this opportunity

Reporting to our Team Manager, Master Timetable you will be a passionate about ensuring the safe, reliable and punctual delivery of tram services across our Melbourne network. As Senior Service Designer you will be:

  • Designing new or modifying existing tram timetables, including Journey Time analysis, in accordance with DoT (Department of Transport) specifications
  • Ensure safe, efficient, accurate and cost-effective scheduling of the network (vehicle schedules, crew schedules and rosters) in accordance with Yarra Trams systems, processes, obligations and constraints
  • Assisting with delivering the Master Timetables as outlined in the Yarra Trams business plan and the franchise agreement
  • Undertaking ad’hoc and systemic analysis and reporting to meet the needs of Yarra Trams and DoT
  • Providing technical expertise and recommendations for the continuous improvement of the planning of the network

About you

Ideally you will have:

  • Relevant Tertiary qualifications and/or
  • Strong operational understanding of public transport systems
  • Demonstrated knowledge of rostering and scheduling systems (e.g. Hastus) and their operating environment
  • Ability to interpret Franchise Agreements, Enterprise Agreements and an understanding of industrial relations
  • Knowledge of the design features of the tram network
  • Knowledge of OHS legislation and application to the design of timetables, shifts and rosters
  • Strong analytical, visualization and conceptualization skills
  • Strong attention to detail and accuracy; with the ability to work methodically or with flexibility
  • Good written and verbal communications skills
  • Good planning, organisation, problem solving and prioritisation skills
  • Ability to promote ideas or solutions to network issues or constraints to management
  • Ability to work under pressure and achieve operational services timeframes
Location
Melbourne, VIC
Type
Full Time
Industry
Transport and mobility
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