Service Designer

Our ideal candidate is:

• A service designer that strives for excellence and is a passionate advocate for our users
• Willing to train and present to various stakeholders
• A problem solver who loves big challenges and tackles them in a collaborative way
• Well versed in the end-to-end human centred design process; experience that demonstrates this would be advantageous
• Confidence to host and facilitate workshops to develop key artefacts
• A team-player that is comfortable collaborating with UX/UI designers, developers, product owners, and wider project stakeholders
• A strong communicator who is confident dealing with stakeholders, sharing a vision and managing expectations
• A thought leader that is willing to empower others with the skills and frameworks of service design

We are seeking someone that has enthusiasm for continuous learning, seeks feedback, and who thrives in a fast-paced environment. We value potential over experience, tenacity over perfection, and a T-shape skillset over deep expertise.

You will be working with a diverse team of transformation specialists who share these values. Together you will work with a wide range of stakeholders throughout the organisation and across multiple regions around the world.