Agency / Consultancy
Junior Service Designers
Archived
Full Time
The Customer Experience Company
Once you’re on our team, you will
- Conduct qualitative and quantitative customer research that will contribute to the design of great customer experiences.
- Help create fit-for-purpose Service Design outputs that guide organisations to translate customer needs and pain points into business opportunities.
- Ideate concepts for new products, services and service ecosystems that address true customer needs.
- Prototype and test your work with real customers and client stakeholders.
- Craft hard hitting, engaging and creative client deliverables, workshops and presentations.
What kind of expertise we’re looking for
- A Bachelor’s degree with 0–2 years of post-qualification experience.
- Desirable: 0–2 years of post-qualification experience in consulting, industry or a start-up environment.
- An appreciation for CX, its value and interest in how Service Design is used to achieve change.
- A strong and open-minded approach to problem-solving and comfort in uncertainty.
- A motivation to learn, take direction and upskill across different types of projects.
- An ability to communicate complex ideas simply with top-notch written, verbal and visual communication skills.
Traits
If you have a strong drive to go above and beyond, a sense of fun to fit in with our supportive, collaborative and non-hierarchical culture, and deeply care about putting people first, you’ll fit in perfectly!
If these traits resonate with you but your experience looks a little different to the above, we’d still love to hear from you – don’t hesitate to get in touch!
Location
Sydney, NSW
Type
Full Time
Industry
Agency / Consultancy
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