Junior Service Designer
The Customer Experience Company
What to expect
Do you want to challenge, inspire, and make change? The Customer Experience Company provides a unique opportunity to make a meaningful contribution to some of the most cutting-edge customer-centric transformation projects in the market. If you love design thinking, structured and critical thinking, we want to hear from you.
Once you’re on our team, you will
- Conduct qualitative and quantitative customer research that will contribute to the design of great customer experiences.
- Help create fit-for-purpose Service Design outputs that guide organisations to translate customer needs and pain points into business opportunities.
- Ideate concepts for new products, services and service ecosystems that address true customer needs.
- Prototype and test your work with real customers and client stakeholders.
- Craft hard hitting, engaging and creative client deliverables, workshops and presentations.
What kind of expertise we’re looking for
- A Bachelor’s degree with 0–3 years of post-qualification experience.
- Desirable: 0–3 years of post-qualification experience in consulting, industry or a start-up environment.
- An appreciation for CX and digital technology, its value and interest in how Service Design is used to achieve change.
- A strong and open-minded approach to problem-solving and comfort in uncertainty.
- A motivation to learn, take direction and upskill across different types of projects.
- An ability to communicate complex ideas simply with top-notch written, verbal and visual communication skills.
More jobs at The Customer Experience Company
Senior Service Designer
The Customer Experience Company
Service Designer
The Customer Experience Company
Service Designer
The Customer Experience Company
Warning: Undefined variable $post in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 2
Warning: Attempt to read property "ID" on null in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 2
More jobs in Australia
Warning: Undefined variable $post in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 3
Warning: Attempt to read property "ID" on null in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 3
Show more jobs from Australia
Service Designer
Suncorp Group
Service Designer
MUFG Pension & Market Services
Service Designer
TPG Telecom
Report this Job Listing
Proud Partners
We can help you attract the best service design talent and grow your brand. Partner with us.
Don’t miss important updates.
Join our email list to stay updated on new jobs, resources, events, and more to help you with your career