Agency / Consultancy
Service Designer
Archived
Full Time
EY
Requirements:
- A good theoretical base and practical experience in service design, storytelling and workshop facilitation.
- Practical knowledge of experience mapping and service prototyping to illustrate and test solutions and ideas (customer journeys, service design blueprints, storyboards, roleplay, etc.).
- Ability to lead projects; autonomy and responsibility to meet your goals without having to be controlled.
- Ability to understand business needs and interact directly with the interlocutors in our clients, even at the highest levels of organizations.
- Good communication and relationship skills.
Responsibilities, Qualifications, Certifications – External
Add you points:
- Research experience (in-depth interviews, participant observation, etc.).
- Strong writing skills and ability to present findings clearly, convincingly, and credibly.
- Have consulting or teaching experience.
- Knowledge of CX metrics.
- Good eye for visual design and handling of digital design tools.
- Enough English language to read continuously, write an email and have a conversation.
- Management of other languages in addition to English.
- Sense of humor.
Location
Buenos Aires, CABA
Type
Full Time
Industry
Agency / Consultancy
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