Service Designer

We are looking for Service Designers to join our team at the EY Design Studio. You will have the opportunity to work alongside an experienced team, investigating with all kinds of people to help guide the design of services, products, strategies and solve complex challenges for our clients.

Requirements:  

• A good theoretical base and practical experience in service design, storytelling and workshop facilitation.

• Practical knowledge of experience mapping and service prototyping to illustrate and test solutions and ideas (customer journeys, service design blueprints, storyboards, roleplay, etc.).

• Ability to lead projects; autonomy and responsibility to meet your goals without having to be controlled.

• Ability to understand business needs and interact directly with the interlocutors in our clients, even at the highest levels of organizations.

• Good communication and relationship skills.

 It adds points to you:

• Research experience (in-depth interviews, participant observation, etc.).

• Strong writing skills and ability to present findings clearly, convincingly, and credibly.

• Have consulting or teaching experience.

• Knowledge of CX metrics.

• Good eye for visual design and handling of digital design tools.

• Enough English language to read continuously, write an email and have a conversation.

• Management of languages ​​other than English.

• Sense of humor.

What do we offer you?

• Join a team with 16 years of experience in innovation and person-centered design, who takes their work very seriously and where you will have constant opportunities to learn.

• Opportunities to work for projects in Argentina, Latin America, USA and other regions, with design professionals and other disciplines from Argentina and the rest of the world.

• Regular training events provided by the global EY design community.

• Unlimited membership to take courses at Interaction Design Foundation.

• Possibility of winning scholarships to take courses at IDEO U.

• Constant training in consulting and business issues.

• Discount on programs at universities.

• Private English classes in small groups.

• Unlimited use online language platform.

• Annual development of the professional career with the accompaniment of a counselor.

• Access to one of the best (best?) Design Thinking, Innovation and Experience Design library in the country (plus a digital library).

• An excellent work-life balance.

• Flexibility policies and special licenses.

• Softlanding for new mothers; additional paternity leave; adoption leave; and kindergarten allowance.

• Club La Nación Premium card.

• Discounts in gyms and shops.

• Free advice on legal and tax issues.

• Private medical coverage for you and your family group.

• Medical and nutritional offices in the office; and annual health programs.

• Holidays are counted in hours (not days) and this will pay you more.

• License on your birthday.

• Two annual salary reviews.

• Variable remuneration policy.

• You can work from anywhere in the country

• (Although our Vicente López studio is very nice and we look forward to returning to our house with a pool 😉