Agency / Consultancy
Senior Service Designer
Archived
Full Time
TEKsystems
- Should be able to work closely with stakeholders, present in stakeholder meetings, effectively interact with product and tech
- Strong knowledge of qualitative and quantitative research methodologies and their application
- Experience conducting ethnography, semi-structured interviews, focus groups, contextual field visits, workflow analysis, usability testing, and human factors studies
- Experience leading design research activities for both services and digital interfaces
- Strong knowledge of user-centered design principles
- Strong knowledge of statistics and research study design
- Experience conducting evaluative research and usability testing
- Strong ability to work independently as well as in groups
- Leads strategic design projects from conception to execution.
- Establishes design operations and support design team development.
Location
Ohio, United States
Type
Full Time
Industry
Agency / Consultancy
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