Agency / Consultancy

Service Designer

Archived
Full Time

Steampunk

As the Service Designer, you will:

  • Be responsible for the quality of all deliverables across a variety of projects.
  • Be a hands-on design expert, shaping the concept and seeing it through to detailed design and implementation across a variety of devices and platforms.
  • Communicate and envision service concepts and ideas using methods & tools that illustrate all the components and touch-points of the service. Pulling together all aspects of the service design offering.
  • Inspire innovative approaches to design, using creative facilitation techniques and taking the lead at client meetings, internal company meetings, brainstorming and external design events.
  • Encourage innovative approaches to design techniques, enabling the design team to embrace different angles to a design problem.
  • Create “focused innovation” that balances the client’s business needs while meeting their goal of improved user or service experience.
  • Create design briefs based on project proposals and client feedback.
  • Have an understanding of how user research should be integrated into a project.
  • Embrace and harness new technologies.
  • Work with technical architecture, databases, and clouds to design and document new services.

Qualifications

Qualifications

  • Bachelor’s Degree
  • 4 years experience
  • Strong hands on experience with design tools
  • Experience bringing a strategic perspective across a variety of work streams
  • Strong influencing, negotiation and communication skills, both written and verbal
  • Storytelling and a relationship building skills
  • Excellent presentation skills
  • Strong client communication skills
  • Experience developing rapid prototypes
  • Ability to obtain a U.S. government security clearance
  • Experience in agile working environments
Location
McLean, VA
Type
Full Time
Industry
Agency / Consultancy
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