Agency / Consultancy
Senior Service Designer
Archived
Full Time
Steampunk
Responsibilities
As the Senior Service Designer, you will:
- Be responsible for the quality of all deliverables across a variety of projects.
- Be a hands-on design expert, shaping the concept and seeing it through to detailed design and implementation across a variety of devices and platforms.
- Communicate and envision service concepts and ideas using methods & tools that illustrate all the components and touch-points of the service. Pulling together all aspects of the service design offering
- Inspire innovative approaches to design, using creative facilitation techniques and taking the lead at client meetings, internal company meetings, brainstorming and external design events.
- Encourage innovative approaches to design techniques, enabling the design team to embrace different angles to a design problem.
- Create “focused innovation” that balances the client’s business needs while meeting their goal of improved user or service experience
- Create design briefs based on project proposals and client feedback.
- Have an understanding of how user research should be integrated into a project
- Embrace and harness new technologies.
Qualifications
- Bachelor of Arts
- 6 years delivering interface and service design solutions for various clients
- 12 years of work experience (any field)
- Strong leadership & hands-on experience with design tools
- Experience bringing a strategic perspective across a variety of workstreams
- Strong influencing, negotiation, and communication skills, both written and verbal
- Storytelling and relationship-building skills
- Excellent presentation skills.
- Strong client communication skills
- Experience developing rapid prototypes
- Ability to obtain a U.S. government security clearance.
- Experience working on a cross-functional Salesforce implementation team
- Experience developing and delivering prototype solutions
- Experience managing multiple teams and design efforts simultaneously
Location
McLean, VA
Type
Full Time
Industry
Agency / Consultancy
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