As a Service Designer at the UK’s largest supermarket, you’ll develop services and processes serving millions of people across different user groups (customers, users, colleagues, suppliers).
Seeking someone skilled at navigating uncertainty, solving problems, capturing evidence, understanding complexity, and promoting collaboration in different subject areas to achieve tangible outcomes. Someone who can think and act strategically, not only in terms of speed and efficiency but also scale and impact!
Our team is a small, centralised unit working across five vertical UX and research teams. When not directly involved in projects, we support these teams operating like a mini-internal agency, up-skilling, consulting, providing strategic support or simply helping to understand what to do next.
Regardless of the scope and size of the projects, our core purpose is to serve our customers, communities, and planet a little better every day!
Here’s a taste of what you can expect.
You’ll join a business that values your expertise, experience and insight. That nurtures your personal and career growth, with opportunities for every stage of your journey. You’ll be a crucial part of a dedicated team of individuals from a diverse group of backgrounds who share your determination and motivation. You’ll enjoy a hybrid role that builds the perfect work/life balance, allowing you to be yourself both professionally and personally. And a benefits package that’s more than competitive.
Your remit will primarily focus on high priority initiatives contributing to large-scale, ground-breaking efforts. The Service Design team plays a key role in evolving the Design approach and the ways of working across all our business areas.
