Non Profit
Service Designer
Archived
Full Time
Shelter UK
About the team
Our Digital team is responsible for all of Shelter Scotland’s digital output, including producing content for Get Advice, which provides help and advice to over 900,000 people in Scotland each year. Put simply, we start with user needs to create digital products and services that help people to solve their housing problems. Join us, and you’ll be at the heart of a team that includes a Content design team, an Editor, a Developer and a UX designer. You’ll also work alongside other Planners, Developers, UX and Service Design Practitioners within the wider Digital Team. Together, you’ll make a real difference in tackling the housing emergency.
About the role
Right now, we’re busy working with users of our online advice services and people across the organisation to make our service language simpler, clearer and designed around the people who are in housing need. To do that effectively we need someone like you to work as part of a cross-functional product team to create and improve services over our many different channels. One day you might be mapping existing holistic user journeys across various touchpoints and channels, the next conducting qualitative research with users or running an ideation workshop with subject matter experts. We’ll also rely on you to analyse quantitative data, validate concepts to create new offerings or collaborate with your team all the way from prototyping to implementation. And, when it comes to acting as a champion for human-centred design on end-to-end services across the wider organisation, again, we’ll count on you.
About you
You’ll be working both independently and with other service designers, UX designers and user researchers to deliver tangible and measurable outcomes for our users. Accordingly, as well as a relevant track record that includes experience in carrying out theoretical, quantitative and qualitative research and communicating findings, you’ll also need to be used to prototyping analogue services and digital products. Proficiency using modern design and the ability to learn new tools quickly will also be essential.
Location
, England, England
Type
Full Time
Industry
Non Profit
More jobs at Shelter UK
Senior Service Designer
Shelter UK
, England, England
Non Profit
3 years ago
Warning: Undefined variable $post in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 2
Warning: Attempt to read property "ID" on null in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 2
More jobs in LondonMore jobs in UK
Warning: Undefined variable $post in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 3
Warning: Attempt to read property "ID" on null in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 3
Show more jobs from LondonShow more jobs from UK
Service Designer
Public Digital
Faringdon, United Kingdom
Agency / Consultancy
Service Designer
Our Future Health UK
London, United Kingdom
Research
4 days ago
Senior Service Designer
NHS Business Services Authority
Newcastle upon Tyne, United Kingdom
Government
Report this Job Listing
Proud Partners
We can help you attract the best service design talent and grow your brand. Partner with us.
Don’t miss important updates.
Join our email list to stay updated on new jobs, resources, events, and more to help you with your career
We’ll use your email to send you updates about the report and other helpful service design topics. We hate spam just as much as you do, so we’ll never share your email. Unsubscribe anytime.