Service Designer

The role of a User Experience Designer (UXD) is broad in that they can operate across several key phases of our User Centred Design (UCD) methodology from Discovery, Define and Design to Implementation, Test and Deploy.

They implement research, persona creation, needs analysis, site maps, wireframes and prototypes. They are also responsible for creating visually engaging and innovative products, bringing concepts to life by eliciting human response to visuals of all kinds. They know the power of imagery, motion, interactivity and design.

The User Experience Designer provides cross-functional teams and clients expert knowledge and skills in UX and UI design principles and methodologies, acting as a subject matter expert and evangelist for Digital Experience excellence.

Key Accountabilities

This role require a passion for creating digital experiences which delight and inspire diverse audiences. We employ UXDs to create compelling digital experiences that are empathetic to user needs and drive measurable business results.

Key accountabilities / duties;

•    Work as a Lead practitioner leading a team of UXDs and Front-End build specialists on large projects or programmes of a highly complex and business critical nature.
•    Manage designers to deliver outstanding interactive visual products
•    Be a negotiator of change acting on behalf of end users but within the constraints of the art of the possible form a technical point of view as well as ensuring that business objectives are adhered to
•    Represent BAE in direct client engagement both with senior sponsors and key stakeholders through collaborative working, reporting, facilitating key workshops, reviews and testing events and more.
•    Lead client presentations
•    Write up case studies and proposition / sales support materials from projects
•    Support business development activities including aiding sales proposals and pitches
•    Manage the Risks and Issues arising on the Project and communicate as necessary