Senior Service Designer

Main Responsibility

The candidate will be responsible for responding to new opportunities such as public sector tenders or commissioner proposals. The candidate will be expected to:

• Take specifications, Needs Assessments, and other available data to design a service solution, engaging subject matter experts as required. Solutions are winning, replicable, usable, operationally achievable, and financially viable.
• Ensure design makes best use of all resources, utilising workforce redesign (e.g., capacity versus demand modelling) and digital solutions to enable this.
• Maintain strong internal and external relationships with stakeholders.

You will be also working within a multidisciplinary team working closely with Bid Leads, Market Developers and Commercial Finance Partners as well as head of other departments such as IT, People and Operations.

The Ideal Candidate

Our ideal candidate will be someone who can work efficiently and effectively to design and propose to senior leaders their plans for new opportunities, they should have creative vision for what this looks like as well as whether the proposal will work in practise.

Package Description

You will feel valued as a Senior Service Designer within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• £50,000 – £60,000 with group pension

• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Private medical insurance from Vitality, with fast access to the most used specialists without a referral from your GP – including for musculoskeletal problems and for mental health support – at locations across the country
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission