Senior Service Designer

About the Senior Service Designer role:

We are looking for an experienced Senior Service Designer to lead work with our Camden’s services and collaborate with multidisciplinary teams across policy, strategy, data and research to help scope, plan, and deliver great work that the organisation can be proud of.

Our service design team’s role is to shape public services around the needs of Camden’s residents. Our team looks at the whole experience for both residents and staff, rather than just the process or system. In short, we help the organisation understand how services can better support people in Camden and work with your staff to deliver the change to make that happen.

As a Senior Service Designer you will be leading projects and supporting teams to deliver exceptional service improvement work that benefit residents & communities. As part of the role you will:

● Lead service design work, providing clear direction and ensuring high quality outputs and deliverables.

● Build strong relationships with partners and stakeholders, supporting them to shape and envision impactful work

● Supporting teams to deliver at pace, enabling team members to collaborate and to deliver their best work. 

● Contribute to shaping our service design practice and goal towards more equitable and inclusive design. 

● Manage service designer(s) providing pastoral care and support to develop their professional development.

The role will sit within the Strategy & Design team within Corporate Services.  Our work spans the whole breadth of Council’s services with a current focus on preventative health and social care, creating thriving communities for our social housing tenants, and proactively supporting those experiencing financial hardship.

We champion new and different ways of solving problems, promote inclusive and equitable approaches to our design practice, and create a culture of continuous improvement to ensure that we achieve the outcomes that meet the needs and expectations of both our residents and staff.

To view the full job profile please click here:
http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11460761/file/document?inline