Junior Service Designer

About the role

To support the delivery of client projects, executing assigned tasks that cover the full range of service design activities and deliverables. To manage the day to day running of small projects. To support business development and internal improvement initiatives, contributing to the overall success of our clients, our people and our business.

The salary range for this role is £30,000 – £35,000 per year.

About you

• Passionate about service design and user-centred design
• Knowledgeable in design research, analysis and synthesis to identify insights and opportunities
• Confident in using service design methods and tools and collaborating with other disciplines
• Good at working in multidisciplinary teams, but happy to work independently too
• Strong in spoken, written and visual communication skills
• Capable to manage your own workload and flexible to adapt to changing demands
• Fluent in English

Behaviours we value

Respectful, learning and sharing: Respect for all people is at the heart of what we do. At Livework, we believe that everyone has a lot to teach and more to learn. We will expect you to display respect for others, to seek to learn from your peers, our clients and the wider world and to share what you know openly.

Service-minded and design results-driven: Services are at our core. We believe that seeing the service in everything is illuminating – we look for a passion for service in our team. We also believe that design drives real change when we focus on achieving outcomes for our clients and their customers. The impact we have (not the process) is our ultimate reward.

Humble, bold, empathetic and inclusive: We balance being humble and bold and hope you will be able to do this too. We encourage our team to be bold in their convictions but humble towards the experiences and opinions of others. We expect you to respect and value all forms of diversity.

Optimistic, committed with live/work balance: Optimism is key to our culture. We find opportunities, ideas and solutions for making things better, and infect others with positivity. Also, the key to our culture is a good live/work balance. We work hard but ensure that we are healthy and have a life outside work that enriches us. We look for people who get the balance right and love both.