Lead Service Designer
Food Standards Agency
Job description
As you shape the FSA’s approach to designing services and developing end-to-end products, you will also seek to develop and co-ordinate the teams around you. As a high-profile representative of our work across the organisation, you will raise awareness of the importance of good service design, and the added value of the products it creates.
You’ll also look for opportunities to improve the performance or management of our existing services, ensuring that we never stop looking for ways to empower our colleagues as we work together to keep food safe.
If you are a talented communicator who can connect with a range of stakeholders, delivering complex ideas in an informative and accessible way, this is a fantastic opportunity to make a real impact on the way the FSA delivers key services.
Person specification
Please read the attached Candidate Pack to discover further details about the role, our organisation, who we are looking for and the criteria we will assess against during the selection process.
We look forward to receiving your application and wish you every success.
Behaviours
We’ll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Communicating and Influencing
- Working Together
Technical skills
We’ll assess you against these technical skills during the selection process:
- • Designing evidence based solutions for end-to-end services including non-digital parts of the service
- • Knowledge of how to make services accessible to the greatest range of people and needs
- • Knowledge of how to use design hypotheses, and plan and run experiments that test them effectively
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