Agency / Consultancy

Service Designer


Amtis - Digital, Technology, Transformation

An exciting opportunity awaits an experienced Service Designer to join a leading organization on an initial 6-month contract. As a Service Designer, you’ll take ownership and lead all service design activities, ensuring they meet the highest standards and are delivered on time. Collaborating with multifunctional teams—including product designers, technical architects, and delivery experts—you’ll create and enhance services that prioritize people, inclusivity, impact, and effectiveness.

Key Responsibilities:

  • Support team members in understanding the value of design
  • Negotiate design briefs and service developments
  • Lead service design activities, delivering outcomes aligned with business, end user, and organizational needs
  • Develop high-level Service Models
  • Define detailed processes, including:
  • Discovery of existing process landscape and requirements
  • Definition of new processes to meet requirements
  • Identification of roles, responsibilities, and engagement points
  • Collaboration with Cybersecurity SMEs to create work instructions

Qualifications and Skills:

  • Minimum 6 years of service design experience
  • Senior service designer background
  • Proficiency in choosing and applying design methods across different project phases
  • Strong documentation skills with attention to detail
  • Experience working in multi-disciplinary teams
  • Familiarity with other user-centered design practices
  • Ability to work with both waterfall and Agile methodologies
  • Exposure to various industries, from small enterprises to blue-chip organizations
  • Knowledge of Cyber Security and IT disciplines

About You:

  • Excellent consultancy skills, adept at leading diverse stakeholders
  • Strong verbal and written communication
  • Effective presentation skills to visually communicate ideas
  • Experienced in facilitating online and offline workshops
  • Comfortable navigating ambiguity and creating structure
Manchester, United Kingdom
Agency / Consultancy
Apply for Job

Job Details

Date Posted
Manchester, United Kingdom
Agency / Consultancy
Mid level
Job Expiry
August 09, 2024
£74/hr - £80/hr
Apply for this job

More jobs at Amtis - Digital, Technology, Transformation

We haven't found any other jobs at Amtis - Digital, Technology, Transformation.

Warning: Undefined variable $post in /home/ : eval()'d code on line 2

Warning: Attempt to read property "ID" on null in /home/ : eval()'d code on line 2
More jobs in UK

Warning: Undefined variable $post in /home/ : eval()'d code on line 3

Warning: Attempt to read property "ID" on null in /home/ : eval()'d code on line 3
Show more jobs from UK

Senior Service Designer

UK Health Security Agency

job location
Birmingham, United Kingdom

Senior Service Designer

National Highways

job location
England, United Kingdom

Senior Service Designer

Marks and Spencer

job location
London, United Kingdom

Proud Partners

Harmonic Design logoService Design Show logoTheyDo

We can help you attract the best service design talent and grow your brand. Partner with us.

Don’t miss important updates.

Join our email list to stay updated on new jobs, resources, events, and more to help you with your career

We’ll use your email to send you updates about the report and other helpful service design topics. We hate spam just as much as you do, so we’ll never share your email. Unsubscribe anytime.
Back to Top