Advertising Services
Senior UX/Service Designer
Archived
Full Time
Springbok Agency
This is you
This is what you are going to do
Within our UX/ Service Design team you help our clients to improve their customers’ daily lives, by managing all phases of the UX/service design process with a design thinking mindset.
- Plan and conduct market and product research, benchmarks and user interviews.
- Chase and interpret data to find new and applicable insights.
- Define personae and facilitate empathy- and journey mapping workshops.
- Develop high level concepts, wireframes and clickable prototypes to envision and test functionality and usability.
- Create user stories and communicate concepts and solutions to various stakeholders.
- Deliver relevant and feasible strategic roadmaps with company-wide impact.
- Participate in pitches for current and new clients and provide account directors with approach input and high-level budget estimates.
- Assist junior UX/UI designers with their work and guide them in best practices.
- Share your knowledge by hosting internal and external workshops, webinars and/or articles.
This is what you bring to the table
- You have 5+ years of experience with UX/Service design and digital product strategy and development.
- You have foundational knowledge of user research and design thinking methods, and you manage yourself and others with a structured workflow.
- You have a foundational knowledge of UX skills and programmes (Sketch, Adobe XD, Figma) and a drive to develop these skills further. You easily facilitate workshops in Miro or alternatives.
- You’re curious, emphatic, analytical and open to asking the right questions to get relevant insights.
- You communicate and present well (written/visual/verbal) in English and Dutch; French is a plus
- You can juggle a variety of projects and work comfortably in a fast-paced entrepreneurial environment
- You share your enthusiasm for learning and innovation and serve as an approachable, go-to expert for junior colleagues.
Location
's-Hertogenbosch, Netherlands
Type
Full Time
Industry
Advertising Services
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