In addition to your salary, you will receive an individual choice budget (IKB). The IKB consists of money (16.5% of your gross annual salary) and time. With the IKB, you make choices that suit you and can customize some of your employment conditions. For example, you can choose to have part of your monthly income paid out whenever you wish. You can also convert this budget into leave and vice versa, or spend it on tax-friendly goals. The Dutch government strongly values personal growth and career development and offers numerous opportunities for this. The secondary employment conditions include various study facilities, company fitness, full reimbursement of your public transport costs for commuting, and partially paid parental leave.
This is what we ask
Who are we looking for?
We’re looking for an experienced and curious service designer who enjoys working in a complex and socially relevant field.
We would like to see the following in your profile:
- You have a university working and thinking level;
- You have at least 5 years of experience, preferably in designing (government) services;
- You are well versed in service design working methods and can collaborate effectively with various stakeholders;
- You have the ability to translate abstract concepts into concrete, working prototypes;
- You have strong visual communication skills and are good at graphic design.
This is where you come to work
More about the Directorate of Services and Collections
Your field of work:
You’ll find yourself in a dynamic, political and administrative environment involving debt issues, social security, and government debt collection. You’ll navigate smoothly between policy, implementation, legal frameworks, and the lives of citizens.
This position is part of the Services & Collections (D&I) department. Within this department, we collect debts for various clients, focusing on personalized services.






