Academia and education
Service Designer
Archived
Full Time
ZHAW Zurich University of Applied Sciences
Would you like to implement projects on customer experience, behavioral design, service design and agile working methods with a scientific foundation?
Your tasks
- Participation in research and consulting projects with a focus on service design, customer experience management, behavioral design and consumer insights
- Support in the acquisition of third-party funds (federal government and companies)
- Taking on teaching and practice activities at the Bachelor’s and Master’s level and in further education
- Participation in the supervision of further education offers
- project management
Your profile
- University degree (Master with at least 90 ECTS)
- In-depth knowledge or high affinity with questions of service design, customer experience management, behavioral economics and scaled business agility
- Solid experience in qualitative and/or quantitative survey and evaluation methods in the social sciences
- Knowledge of the application of new methods of service design, such as B. Design Thinking
- You have obtained a doctorate or are planning a doctoral project
Location
Zürich, Switzerland
Type
Full Time
Industry
Academia and education
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