Government
Service Designer
Archived
Part Time
Stadt Zürich
Your tasks
- Together with interdisciplinary teams from the entire city administration, you will develop solution strategies – for example in the context of design thinking workshops – and ensure the user focus in the city’s digitization projects.
- They examine urban processes and services, especially from the perspective of users. You visualize the results as service blueprints.
- You design and develop implementation recommendations for digital solutions in cooperation with various service departments of the city administration and contribute your experience at the interface between design and process development.
- They make ideas for increasing quality or efficiency tangible in the form of prototypes.
- They are in regular contact with users to understand their needs and to test the solutions that have been developed.
You bring with you
- You have a university degree (psychology, social sciences, etc.), as well as further training in human-centered design, interaction design, service design or relevant professional experience.
- Thanks to your strong communication skills, you are able to integrate the demands of different stakeholders.
- You are familiar with agile working methods and can optimally contribute your skills in a self-organized context.
- You are a team player and enthusiastic about the digital needs of the city population and processes of the city administration.
- As an active listener, you quickly understand the key needs of users.
- You have business fluent German language skills, both spoken and written.
- You are creative and develop convincing solutions.
Location
Zürich, ZH
Type
Part Time
Industry
Government
More jobs at Stadt Zürich
We haven't found any other jobs at Stadt Zürich.
More jobs in Switzerland
Senior Service Designer (w/m/d)
Raiffeisen Switzerland
St. Gallen, Switzerland
Finance
Lead Service Designer
EPAM Systems
Zürich, Switzerland
Agency / Consultancy
2 months ago
Senior Service Designer
GenTwo
Zürich, Switzerland
Finance
2 months ago
Report this Job Listing
Proud Partners
We can help you attract the best service design talent and grow your brand. Partner with us.
Don’t miss important updates.
Join our email list to stay updated on new jobs, resources, events, and more to help you with your career
We’ll use your email to send you updates about the report and other helpful service design topics. We hate spam just as much as you do, so we’ll never share your email. Unsubscribe anytime.