Insurance

Service Designer

Archived
Full Time

Helsana Insurance Company Ltd

What’s waiting for you

  • Analyzing customer needs and (further) developing our products and services
  • Methodical management of cross-departmental projects with a focus on the customer perspective
  • Carrying out and moderating workshops along the innovation process
  • Anchoring of design thinking or human-centered design in the company and empowerment of employees
  • Wide range of topics and interdisciplinary cooperation with various departments throughout the company

what you bring

  • University degree (Uni/FH) and/or practical experience in the field of design thinking
  • Several years of professional experience in the field of customer experience, service design, user experience, product management or similar
  • Experience in working or managing cross-departmental projects
  • Proven skills as a facilitator in leading workshops with different stakeholders
  • Active customer orientation and strong communication skills as well as a motivating personality with an agile mindset
Location
Dübendorf, Zurich, Switzerland
Type
Full Time
Industry
Insurance
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