Renewables & Environment

Service Design and Innovation Manager

Archived
Full Time

Helion Energy AG

We are #energytransitionmakers!
With every photovoltaic system, every charging station and every heat pump built in Switzerland, we come a little closer to the energy transition and act proactively against the climate crisis. Our employees are #energytransitionmakers! 

With its six locations, Helion is present throughout Switzerland and is a leading provider of 
renewable energy systems. With innovative digital solutions and a unique customer experience, we differentiate ourselves from normal craft businesses. 

To expand our young and dynamic team, we are looking for you as a Helionaut immediately or by appointment. 

These are your tasks:

  • Identification, conception and realization of innovative products and services with a focus on customer loyalty and sales growth 
  • Designing a continuous customer experience from sales to installation and service of renewable energy systems. 
  • Work closely with various teams to find and implement product or service innovations. 

This is what you bring with you:

  • Completed university degree in business administration, marketing, service design or a related field 
  • Experience in applying design thinking and human-centered design principles in a B2C context 
  • A lot of desire and practical experience to identify customer needs and implement innovative solutions from prototyping to implementation 
  • Strong communication skills and the ability to work in a team to convince and inspire stakeholders at all levels
Location
Rothenburg, Switzerland
Type
Full Time
Industry
Renewables & Environment
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