Agency / Consultancy

Service Designer

Archived
Full Time

A1

Your tasks will be:

  • creating an integrated concept of user experience and care for continuous improvement through continuous development cycles,
  • design and testing of prototypes of excellent user services in cooperation with internal experts in order to provide an excellent user experience,
  • conceptual design and implementation of marketing research to obtain objective qualitative information as an aid in decision-making,
  • support to the Product Manager in defining a clear vision of the service, taking into account all aspects of the product – the capabilities of the organization, the wishes of users and available technology,
  • cooperation with various experts in the design of solutions and strategic proposals for quality service,
  • comprehensive understanding and clear presentation of service implementation concepts that optimally meet the needs of users as well as system requirements and business aspects,
  • working closely with planners and designers of the user experience, in order to meet the needs of users,
  • care for proper documentation of development.

We expect from you:

  • at least 3 years of work experience in similar positions,
  • VI. or VII. level of education in economics or technical field or other relevant education,
  • English – fluent,
  • knowledge of the principles of product development and related services,
  • comprehensive understanding of the context of services from a business, technological and user point of view,
  • knowledge of digital technologies and digital user behavior,
  • knowledge of the basics of agile work,
  • excellent ability to coordinate activities and tasks,
  • analytical approach to problem solving and the ability to make quick decisions,
  • ability to operate within limits,
  • high level of communication, delegation and giving feedback.

You are an ideal candidate if:

  • are focused on creating value for users and the company,
  • you recognize challenges and get involved in solving on your own initiative,
  • you step outside the confines of the usual way of thinking,
  • are able to respect and cooperate with different individuals,
  • with your work you co-create a positive image of the company.

What can you expect from us?

  • method of cooperation by agreement (regular employment, contract work or other possible form of cooperation),
  • work in a dynamic team that enables the acquisition of international experience,
  • professional, personal and career development by upgrading individual potentials,
  • many opportunities for education and acquisition of new knowledge,
  • creative organizational culture and team atmosphere,
  • cooperation with top experts in Slovenia and abroad,
  • flexible working hours with the possibility of working outside the office,
  • exclusive benefits and opportunities for employees,
  • attention to the well-being of employees (Employee Wellbeing),
  • a family-friendly environment that allows for a good work-life balance.
Location
, Ljubljana
Type
Full Time
Industry
Agency / Consultancy
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