Service Designer

Archived
Full Time

Philips

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

You will be part of:

The APAC Philips Experience Design Team of 8-10 pax based in Singapore, to support the growth of Philips Health Technology business in the APAC + Japan markets.

You are responsible for

  • Developing the design strategy and support models for APAC market/ account teams, combining deep business knowledge and design thinking
  • Lead research fieldwork pertaining to analysis of healthcare processes in relation to end users
  • Understand clinical and experiential needs for both patients and staff within a healthcare service environment.
  • Analyzing information to form a significant understanding of context – domain, business, market, emerging contexts, related trends, target groups, etc. – and defining, articulating meaningful insights, and framing corresponding opportunities
  • Envision and articulate the current/ future state end user experience from multi-touchpoint standpoint.
  • Supports the design business partner and creative lead in the scoping, production and management of all agreed project deliverables.
  • Bringing local market insights into the Company design research program funnel and program development.
  • Nimble and agile to work in compact dynamic teams. Must be keen to learn working with other professions such as Architects, Industrial Designers, Design Researchers and Communication Designers
  • Consistently using people-driven aspects as a starting point for building meaningful solutions

To succeed in this role, you’ll need a customer-first attitude and the following

Know-how

  • Deep expertise in service/ strategic design, that covers applied knowledge of system thinking, design thinking
  • Affinity and ability to develop ecosystem approach to design/ business solutions
  • Ability to produce conceptual visualizations in form of sketches, posters and diagrams.
  • Ability to source inspirational visual material to aid the creative thinking
  • Knowledge of sustainability/ circular economy as bonus

Hard Skills

  • Ability to communicate design ideas using appropriate visualizations and design specifications
  • Proficient in Adobe Photoshop, Illustrator, InDesign
  • Proficient in Service flow mapping/ User interface concept tools

Soft Skills

  • Highly talented ‘Design Thinker’ with a strong interest in resolving strategic challenges and a passion for the craft of Strategic or Service Design
  • Customer focus, commercial awareness and ability to grasp the business and market environment
  • Entrepreneurial spirit, being able to provoke and challenge stakeholders with innovative thinking
  • Strong team collaboration and ability to build networks and maintain relationships
  • Professional business acumen
  • Strong written and verbal communication skills, including excellent presentation skills
  • Good business command of the English language (both written and spoken)
  • Experience in healthcare design is an advantage
  • Well organized, with the ability to prioritize workloads and manage multiple priorities.
  • Self-starter with strong organizational skills and work ethic
  • Thrives in a collaborative , interdisciplinary and international environment

Work Experience

  • Experience working in Corporate/ Independent Design Studios and Strategic Consultancy.
  • Experience working on projects across different industries/verticals.
  • Experience working directly with internal and external clients
  • Healthcare experience a bonus.
  • Preferred level of experience is between 6 and 10 years in similar scope.
  • Regional exposure a must, preferably in the APAC markets

Education and Certification

  • Bachelor’s Degree from accredited university or college in Industrial Design/ Service Design/ Interaction Design
Location
Type
Full Time
Industry
Apply for Job
Sorry! This job has expired.

More jobs at Philips

Service Designer

Philips

job location
Massachusetts, United States
industry
Health

Service Designer

Philips

job location
Amsterdam, NH
industry
Health

Senior Service Designer

Philips

job location
Grand Junction, CO
industry
Health


Warning: Undefined variable $post in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 2

Warning: Attempt to read property "ID" on null in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 2

Warning: foreach() argument must be of type array|object, bool given in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 3


Warning: Undefined variable $post in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 3

Warning: Attempt to read property "ID" on null in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 3

Warning: foreach() argument must be of type array|object, bool given in /home/726119.cloudwaysapps.com/nbcxbjqwwz/public_html/wp-content/plugins/oxygen/component-framework/components/classes/code-block.class.php(133) : eval()'d code on line 4

Proud Partners

Harmonic Design logoService Design Show logoTheyDo

We can help you attract the best service design talent and grow your brand. Partner with us.

Don’t miss important updates.

Join our email list to stay updated on new jobs, resources, events, and more to help you with your career

We’ll use your email to send you updates about the report and other helpful service design topics. We hate spam just as much as you do, so we’ll never share your email. Unsubscribe anytime.
Back to Top
chevron-down