Agency / Consultancy

Service Designer

Archived
Full Time

Accenture Middle East

Requirements:

Personal:

  • Self-identify career goals.

  • Understand Service & Interaction Design as a discipline and a practice.

  • Collaborate with our user research team to understand user needs, identify design opportunities, and create meaningful user experiences.

  • Participate in and occasionally lead Interaction Design and Service Design activities including client workshops, user interviews, and creative brainstorms.

Craft:

  • Define interactions and services based on relevant business, technical, and design

considerations.

  • Make design ideas tangible for the Fjord team and the client through visual storytelling, service design, and interaction design techniques.

  • Explain and discuss design decisions eloquently and give design feedback.

Team:

  • Manage some Interaction Design and Service Design activities at the project level.

  • Accurately assess own performance.

Project:

  • Own some Interaction Design and Service Design deliverables.

  • Use a range of design methods and practices to design experiences.

             Client:

  • Frame and tell the story of design solutions. Contribute to the communication of research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.

  • Plan, design, facilitate, and synthesize workshops.

Community:

  • Initiate and participate in internal initiatives.

  • Be a Fjord ambassador, attending and helping to plan studio and community events, workshops, and conferences.

Years of Experience:

  • 3-5 years of in-depth knowledge and experience of Interaction Design and Service Design across varied users, business problems, and devices.

  • Bachelor’s degree or equivalent experience in a related field.

Skillset:

  • High dexterity in speed and quality with the tools of your trade.

  • Knowledge of and curiosity about technology and its impact on design solutions.

  • Knowledge of and experience with driving and applying user-centered design processes. Accustomed to working collaboratively with customers and cross-functional team members.

  • Understanding of several areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design.

  • Ability to create experience maps, user journeys and service blueprints, interaction models, flows, and wireframes.

  • Familiar with rapid prototyping methods, ranging from paper sketching to digital prototypes.

  • Preparedness for being part of teams who focus on user-centered design practices to develop new products and services.

Location
Riyadh, Riyadh Province
Type
Full Time
Industry
Agency / Consultancy
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