Agency / Consultancy
Service Designer
Archived
Full Time
wirbi® teams
This position occupies a strategic place in the company by working at the intersection between design, strategy and customer service. Collaborate with multiple departments to ensure a consistent and satisfying customer experience across all touchpoints. Their role is crucial in retaining customers and constantly improving services, contributing to the overall success of the company.
Requirements:
- Training in Design or Related Fields
- Creative and Analytical Skills
- Experience in User Centered Design
- Communication and Collaboration Skills
- Knowledge in Digital Tools
- Understanding Systems and Business Strategy
- Project management
- Flexibility and Adaptability
- Empathy and Social Sensitivity
- Constantly updated
Responsibilities:
- User Needs Analysis
- Design and Development of Services
- Collaboration with Technical Teams
- Project management
- Prototyping and Testing
- Communication and Presentation of Ideas
- Feedback Integration and Continuous Improvements
- Stay Updated
- Ensure Consistency and Quality
- Contribute to Service Strategy
Location
San Isidro, Peru
Type
Full Time
Industry
Agency / Consultancy
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