Agency / Consultancy
Senior Service Designer
Archived
Full Time
VASS LATAM
At VASS Peru , we continue to expand our team!
We are a team of people dedicated to helping our partners with digitization as a point of reference.
“VASS Peru maintains an inclusive hiring policy, which is why it invites any person to participate in the aforementioned selection process.”
Discrimination is prohibited in this company – Law No. 29973
Functions:
- Research through qualitative methodology (ethnographic tools, in-depth interviews, etc.)
- Desk Research via the internet and other sources
- Analyze data (pattern analysis) and organize the information investigated.
- Map casuistry of the different scenarios found in the investigation.
- Investigate and benchmark trends in the current market.
- Develop resources and design tools for customer journey maps, blueprints, service patterns, etc.
- Identify opportunities for improvement and transform the findings into actionable improvements.
- Lead co-creation and innovation workshops.
requirements
- Professional of the career of Psychology, Communications, Administration, Marketing and related.
- Professional with 3 years of proven experience designing services.
- Experience in Design of products, services and experiences Adhoc to market trends, business needs and specific target.
- Experience in pre-sale and sale projects.
- Experience leading teams of Service Designers.
- Experience using agile methodologies is essential.
- Knowledge:
- Service design and product design (expert level).
- Design and facilitation of workshops (expert level).
- Storyteller (expert level).
- Ingles : Intermedio (B2+)
Location
Lima, Provincia de Lima
Type
Full Time
Industry
Agency / Consultancy
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