Service Design Jobs
Agency / Consultancy

Senior Service Designer

Archived
Full Time

Designit

We believe in teamwork, fun, complex projects, and simple solutions. How about you? We’re looking for a like-minded Senior Service Designer with the experience, passion and skills to help us rid the world of crappy design – one project at a time.
Would you like to…?
  • Scope, plan and lead exciting service design projects
  • Conduct qualitative research using design research techniques and turn insights and identified opportunity spaces into innovative and differentiating service experiences
  • Work closely together with clients, and develop and facilitate workshops and co-creation sessions
  • Map user journeys and help companies define their processes to enable new service experiences
  • Define future customer journeys across channels and touchpoints for some of the world’s leading international brands
  • Participate in sales processes and public tenders
 
We would like you to be…
  • A skilled professional with significant experience working with service design
  • Great at synthesising primary research, analysing outputs from user insights, and developing actionable insights
  • A great communicator and workshop facilitator and a solid client partner, able to listen, learn, advise and build strong relationships with our clients
  • Have visual skills to communicate information in a way that creates common understanding and engagement
  • Be proficient in other service design techniques like journey mapping, service prototyping, testing, service specification, blueprinting etc.
  • A problem solver, with ideas that challenge the ordinary, together with the drive–and the guts – to bring them to life
  • Someone with a ‘here to help’ attitude, who absolutely, fundamentally believes that we’re better together
  • A graduate in design, research, business, or other relevant educational backgrounds
  • Fluent in one of the Scandinavian languages and English – other languages are a bonus!
Would you like to join…?
  • A team of dedicated and open-minded people who will always root for you and support your growth as a professional and human 
  • An inspiring, social and collaborative work environment in a truly multidisciplinary and diverse culture
  • Delicious homemade lunches every day cooked by our friends at Moving Mamas 
  • Friday Inspiration Breakfasts where we share projects, learnings, trends and methods
  • Fun clubs every quarter where we explore stuff like go-karting, wine tasting and sauna cruises 
  • Cross-office inspiration sessions and local social events
  • The opportunity to explore your professional passions and develop skills through dedicated talent time and budget
Location
, Oslo
Type
Full Time
Industry
Agency / Consultancy
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