Agency / Consultancy

Service Designer

Archived
Full Time

apto

Position

Service Designer

Requirements

  • University career (bachelor’s degree or engineering).
  • Knowledge of design methodologies.
  • Experience in digital transformation projects (desirable).

Working conditions

Format : hybrid (face-to-face and remote).

Hours : full time.

Responsibilities and activities

RESPONSIBILITIES

  • Design a service that meets the needs of the user, the business objectives and is technologically viable.
  • Translate the user’s needs to the team.

ACTIVITIES

  • Design and implementation of workshops.
  • Content creation (final presentation, archetypes, Persona Maps, CJ, SB, etc.).
  • Interpretation of workshops and main lessons learned, challenges, pain points and value generators.
  • Definition of boards, dynamics and questionnaires.
  • Interview documentation.
  • Communication and management with suppliers (optional).
  • Coordination of meetings and calls with clients (optional).
Location
Guadalajara, Jal.
Type
Full Time
Industry
Agency / Consultancy
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