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ARCHIVEDUtilitiesContract

Senior Service Designer

PPL Electric Utilities

PPL Electric Utilities

Salary X-Ray?Indicative range based on survey data, not a guarantee for this role.US$108k
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From the 2026 Salary(+) Report

US$108k

median base salary

US$90kUS$130k
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Based on 57 respondents

mid roles in United States (US)

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Job X-Ray?This information was automatically extracted from the job description. If you notice inaccuracies, please report them below.Mid-Senior
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  • LocationUnited States flagUnited States
  • Work arrangementNot specified
  • SeniorityMid-Senior
  • Experience5+ years
  • TypeContract
  • SalaryUnspecified
  • IndustryUtilities
  • Posted47 weeks ago
  • ExpiresFebruary 14, 2026
Skills
service designuser researchcontextual inquiryservice blueprintjourney mappingstakeholder management

Experience: Senior Service Designer with a minimum of 5 years of experience in service design, experience design, user research, or a related field.

About the role: This senior service designer will work with stakeholders to design complex, multi‑channel experiences that feel seamless and connected for our customers. The team will look to the senior service designer to apply skills such as contextual inquiry, service blueprinting, journey mapping, and journey management to uncover root problems and design cohesive solutions across diverse teams, stages, and channels.