Service Design Intelligence
Deep insights into the service design job market: skills in demand, salary benchmarks, hiring trends, and more. Based on analysis of 7,098 job listings.
Service Design Job Postings Over Time
Jobs posted per month, full history 2019-09 → 2026-11. All locations and seniorities.
Country Trends
Cumulative postings per country, Dec '23 → Nov '26. The axis rescales to what is visible, so one big market no longer squashes the rest. Click a flag to add or remove a country.
Click flags to add or remove countries; hover a line to highlight it.
Totals per country (text)
United Kingdom: 726 · United States: 304 · Australia: 199 · Netherlands: 122 · Canada: 114 · Peru: 81 · Sweden: 73 · Brazil: 71 · Norway: 54 · India: 48 · Germany: 46 · Spain: 43
Jobs by Location
Top 15 locations with the most active listings. +N = new in last 30 days
View as list
- United Kingdom46+39 new
- United States20+15 new
- Australia12+9 new
- Netherlands6+2 new
- New Zealand5+3 new
- Portugal3+2 new
- Canada3+2 new
- India2+2 new
- France2+1 new
- Denmark2+1 new
- Mexico2+1 new
- Italy2+2 new
- Finland2+1 new
- Remote2+1 new
- Sweden2+1 new
Jobs by Industry
Top 15 industry sectors. +N = new in last 30 days
View as list
- Agency / Consultancy60+45 new
- Finance20+13 new
- Government12+10 new
- Technology5+5 new
- Insurance4+3 new
- Information and Technology Services3+1 new
- Health3+1 new
- Automotive2+2 new
- Aviation2+2 new
- Non Profit2+1 new
- Food2+1 new
- Housing2+1 new
- Retail2+1 new
- Manufacturing1+1 new
- Telecommunication1+1 new
Top Hiring Companies
Companies with the most active listings
View as list
Posting Timeline
Jobs posted per day, last 30 days
Posting Calendar
One square per day, crimson intensity = listings posted that day. Last 12 months: 942 postings, busiest day 2026-11-04 with 11 postings.
Postings per month (text)
2025-11: 46 · 2025-12: 44 · 2026-01: 68 · 2026-02: 76 · 2026-03: 98 · 2026-04: 84 · 2026-05: 75 · 2026-06: 64 · 2026-07: 73 · 2026-08: 64 · 2026-09: 74 · 2026-10: 107 · 2026-11: 69
Market Insights
Based on automated analysis of 7,098 job descriptions (including archived). Read it as a signal about the market, not a rulebook. Updated 11/14/2026 How this works
Tools in Demand
Percentage of 896 jobs in the last 12 months that mention each tool (share change vs prior 12 months, in percentage points)
View as list
- figma23.9% (214 jobs)-7.3pp
- miro16.4% (147 jobs)-5.4pp
- figjam6.7% (60 jobs)+2.2pp
- adobe creative suite5.5% (49 jobs)-6.6pp
- mural5% (45 jobs)-0.5pp
- microsoft 3653.3% (30 jobs)-1.9pp
- sketch2.6% (23 jobs)-3.5pp
- lucidchart2% (18 jobs)+0.4pp
- jira1.8% (16 jobs)-1.9pp
- invision1.3% (12 jobs)-2.1pp
- usertesting1.2% (11 jobs)+0.2pp
- confluence1.1% (10 jobs)-1.6pp
- adobe analytics1.1% (10 jobs)-0.2pp
- maze1.1% (10 jobs)+0.5pp
- salesforce0.8% (7 jobs)+0.1pp
- html0.7% (6 jobs)-0.2pp
- google workspace0.7% (6 jobs)-0.7pp
- optimal workshop0.6% (5 jobs)+0.1pp
- microsoft teams0.3% (3 jobs)-1.5pp
- slack0.3% (3 jobs)+0.1pp
Industries Hiring
Percentage of 896 jobs in the last 12 months by industry sector (share change vs prior 12 months, in percentage points)
View as list
- Agency / Consultancy32.5% (291 jobs)+6.2pp
- Finance16.4% (147 jobs)+2.1pp
- Government14.4% (129 jobs)+1.5pp
- Health2.9% (26 jobs)-3.5pp
- Software Development2.7% (24 jobs)-3.7pp
- Insurance2.6% (23 jobs)-0.6pp
- Retail2% (18 jobs)-0.7pp
- Non Profit2% (18 jobs)+1.3pp
- Technology1.9% (17 jobs)-1.4pp
- Design1.6% (14 jobs)-2.6pp
- Utilities1.6% (14 jobs)+0.6pp
- Academia and education1.5% (13 jobs)+0.3pp
- Telecommunication1.3% (12 jobs)-0.8pp
- Manufacturing1.3% (12 jobs)+0.8pp
- Advertising Services0.8% (7 jobs)-0.5pp
- HR0.7% (6 jobs)-0.3pp
- Transport and mobility0.6% (5 jobs)-0.3pp
- Food0.3% (3 jobs)-0.4pp
- Consumer0.2% (2 jobs)-0.2pp
- Entertainment0.1% (1 jobs)-0.3pp
Top Skills
Percentage of 896 jobs in the last 12 months mentioning each skill (share change vs prior 12 months, in percentage points)
View as list
- journey mapping77.6% (695 jobs)+3.1pp
- workshop facilitation72% (645 jobs)+7.6pp
- user research70.5% (632 jobs)-0.5pp
- service blueprint67.5% (605 jobs)+6pp
- prototyping52.6% (471 jobs)-3.2pp
- customer experience43.1% (386 jobs)-1.3pp
- stakeholder management40.3% (361 jobs)+13.9pp
- strategic design34.2% (306 jobs)-4.3pp
- qualitative research31.1% (279 jobs)+3.6pp
- design thinking29.9% (268 jobs)-2.4pp
- systems thinking27.6% (247 jobs)+6.7pp
- ux design27% (242 jobs)-5.8pp
- co-design25% (224 jobs)+7pp
- agile23.1% (207 jobs)+3.2pp
- quantitative research22.5% (202 jobs)+1.6pp
- data analysis20.2% (181 jobs)-3.5pp
- usability testing19.5% (175 jobs)-6.7pp
- human-centered design18.2% (163 jobs)-4.4pp
- interaction design11% (99 jobs)-3.4pp
Skills by Category
Skill category frequency across 896 jobs (share change vs prior 12 months, in percentage points)
View as list
- mapping86.8% (778 jobs)+3.3pp
- research84.9% (761 jobs)-0.6pp
- foundational84.8% (760 jobs)-14.8pp
- facilitation76.6% (686 jobs)+8.1pp
- strategy74.4% (667 jobs)+0.4pp
- delivery62.2% (557 jobs)+7.7pp
- ux & interaction57.3% (513 jobs)-13.1pp
- innovation & transformation24.1% (216 jobs)-1.3pp
- visual & content19.2% (172 jobs)-2.2pp
- methods16.5% (148 jobs)-5.3pp
- design13.6% (122 jobs)
- technical1% (9 jobs)
Salary by Seniority
EUR annual salary ranges by seniority level
View as list
- Junior€39,874 - €49,551
- Mid€83,592 - €94,602
- Mid-senior€70,984 - €88,641
- Senior€72,872 - €90,420
- Lead€86,223 - €103,524
- Principal€118,854 - €163,767
- Director€81,200 - €81,200
- Executive€109,788 - €189,808
Reporting Departments
Which departments service designers report into, across 896 jobs (last 12 months, share change vs prior 12 months in percentage points)
View as list
- Design17.7% (159 jobs)-5.9pp
- Other10.9% (98 jobs)+8.1pp
- Customer Experience6% (54 jobs)-2.6pp
- Technology & Engineering3.8% (34 jobs)-1.9pp
- Innovation & Transformation3.5% (31 jobs)-1.4pp
- Government & Public Sector2.9% (26 jobs)+0.3pp
- Operations1.7% (15 jobs)-0.5pp
- Strategy & Consulting1.1% (10 jobs)-1.3pp
- Finance & Banking1.1% (10 jobs)-0.6pp
- Product1% (9 jobs)-1.3pp
- User Research0.8% (7 jobs)-0.5pp
- Marketing & Communications0.3% (3 jobs)-1.1pp
- HR & People0.1% (1 jobs)-0.6pp
Design Maturity
Employer maturity signals across 896 jobs (last 12 months, share change vs prior 12 months in percentage points)
View as list
- Established44.8% (401 jobs)+4.6pp
- Unknown26.6% (238 jobs)-10.6pp
- Growing22.1% (198 jobs)+5.5pp
- Building5.9% (53 jobs)-0.2pp
Work Arrangement
Work arrangements across 896 jobs (last 12 months, share change vs prior 12 months in percentage points)
View as list
- On-site68.3% (612 jobs)-8.7pp
- Hybrid19.1% (171 jobs)+8.9pp
- Not specified8.1% (73 jobs)-0.1pp
- Remote2.9% (26 jobs)-0.2pp
- Remote friendly1.5% (13 jobs)
Benefits Landscape
Percentage of 896 jobs in the last 12 months offering each benefit (share change vs prior 12 months, in percentage points)
View as list
- professional development9.5% (85 jobs)-1.2pp
- flexible working8.7% (78 jobs)+0.5pp
- annual leave3.2% (29 jobs)+0.3pp
- pension2.9% (26 jobs)+0.5pp
- parental leave2.8% (25 jobs)+0.8pp
- health insurance2.5% (22 jobs)+0.8pp
- learning budget1% (9 jobs)-0.6pp
- bonus1% (9 jobs)+0.4pp
- share options0.8% (7 jobs)+0.4pp
- dental insurance0.7% (6 jobs)+0.2pp
- inclusive culture0.6% (5 jobs)+0.1pp
- vision insurance0.4% (4 jobs)
- disability insurance0.4% (4 jobs)+0.2pp
- permanent contract0.3% (3 jobs)
- team socials0.1% (1 jobs)
This is a beta feature
Market X-Ray is free during the beta period. We're actively improving the data quality and insights. Your feedback helps shape what comes next.