Service Designer
Accenture Japan
Job description
◆About the Accenture Song Design Team
The Accenture Song Design Team creates impact on society through “Deep Simplicity.” We are passionate about launching products, services and brand experiences that remove complexity from everyday life, improve customer and employee satisfaction, and positively impact business and society.
◆Job Content
In the field of service and experience design, designers are responsible for conceptualizing and realizing services as solutions by discovering questions to be solved, using customer insights as the starting point. Among these, the characteristics of the service design field are “looking toward the as-yet-unseen future” and “traversing both digital and physical contexts.”
Utilizing my future-oriented, collaboration-oriented, and wide-ranging perspective that moves between the concrete and the abstract, I work as the core of a team that includes not only other professional designers but also consultants and engineers, and explore the impact that will transform the values of clients and people.
Application Requirements
◆ Desirable experience and skills
[Design skills and experience]
– Practical experience and extensive knowledge of the design process
– Co-creation with internal and external members with different perspectives and backgrounds, including not only client companies but also business consultants and engineers – Able to understand
project requirements and Developing project goals based on social context, designing project processes to achieve desired results
; Designing and conducting research to discover important customer insights;
Designing and facilitating workshops
; Concept posters and service blueprints. Formulation of service concepts using prints, etc.
Definition of specific service images using service flow and prototyping, etc.
Verification survey of service acceptability
– Creation of documents for constructive discussions with stakeholders
– To the management of client companies Presentation
[Interest]
・Perspective to discover people’s latent desires and behavioral trends
・Knowledge and curiosity about business structures in various industries
・Knowledge and curiosity about digital technology area [Motivation]・Other professional designers (Brand Willingness to maximize design value in a multi-disciplinary team (e.g., interaction, visuals, content, technology, etc.) Willingness to proactively collaborate and co-create with global design members Incorporating the latest examples and expertise into the design process Motivation – Willingness to develop a wide range of skill sets while further refining one’s own skill set – Desirable skills and experience – Business-level English communication skills – Experience in developing and realizing new business for client companies – UI design and content design skills – Publications and writing activities in the design field for the media and community – Active participation and networking in the design community ◆ Required documents for application Resume , work history, examples of past work Please submit (in the form of a portfolio or website, publicly available links to current projects you are involved in, links to past launched projects, etc.).
Job Details
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