UX/Service Designer

Responsibilities
We are looking for a talented Service and UX Designer for our design studio who is keen to join a global design studio to humanize complexity and to have a positive impact on people’s life.

As a Designer you will work in a multidisciplinary team.
You’ll support Project Leads and Client Engagers in accompany our clients in achieving their objectives.

Required Skills
• 1-3 years of Service and UX Design experience
• Design, scope and run research (ethnographic & human-centered) processes, insight gathering, critical thinking, concept generation and validation
• Support in workshops facilitation
• Strong presentation skills, the ability to articulate design intent to project teams and stakeholders
• Use prototyping methods to visualize and quickly validate hypothesis
• Create key deliverables (ie: research output, detailed user journeys, service blueprint, system map, stakeholder map, storyboards, scenarios, interaction models, wireframes & prototypes for complex systems, testing plan)
• You must be future focused and curious for innovation
• Disrupt and influence, whilst picking your battles
• Curious about modern technology and how to leverage it to create better user experiences
• Collaborate cross-departments to produce high quality work
• Excellent communication skills
• Strong stakeholder management
• Business fluent in English (oral and written).

As part of the Service / UX team you should also be:
• Great teammate – we appreciate and always help each other’s
• Acting with integrity – we value honesty and doing the right thing
• Smart – we are critically thinking individuals
• Committed to quality – whether it is a good design, or well-written email, we never cut corners
• Lateral thinker
• Fun-loving – we like to laugh, socialize, and have a great relationship with our colleagues.

As ‘Untangler’ part of Tangity’s family you will find:
• Multicultural environment
• Possibility to work on international projects and initiatives
• Purpose-driven culture
• 20/80 program to support your ideas to have a positive impact on society
• Empathy and Flexibility