Service Designer

As part of our ICT department, we are looking for a Digital Service Designer to join our Digital Service Design team to contribute to the design and development of user-centric and sustainable digital services and products for the organization.

Why should you consider joining us?

🚀 Strategic Challenge: Work directly with business leaders to develop and implement innovative strategies and solutions in the energy sector.

📈 Career growth : You will have the opportunity to lead complex projects and influence organizational change in a dynamic environment.

🌐 Company culture : We’re a passionate team that has always valued talent and fostered a positive and inclusive work environment. Want to be part of our growth?

⚙️ Growing Sector: The energy world is constantly changing, and you’ll have the opportunity to be at the center of this evolving industry.

What will you do in particular:

• Analyze and understand the needs of the various company functions, supporting them in business development
• Intercept technological and market trends and translate them into solutions consistent with business objectives
• Design and improve digital services and products, making them useful, usable and desirable for users and efficient for the organization
• Actively participate in complex and multidisciplinary projects
• Collaborate with cross-functional teams, designers, and developers
• Coordinate the work of external partners and suppliers
• Support the manager in monitoring project times, costs and KPIs
• Contribute to the production of project reports and documentation

What does it take to join our team?

• At least 3 years of experience in one of the following roles:
• Service Designer, Product Owner, Project Manager or Consultant with UX/UI focus
• Knowledge in Service Design, Design Thinking and Design System
• Experience in UX/UI design of applications and/or websites
• Knowledge of the basic principles of digital accessibility
• Excellent knowledge of the English language
• Degree in economics, communication, design or related disciplines
• Using design tools, especially Figma

They complete the ideal profile 

• Experience in digital, start-up or highly innovative contexts
• Knowledge of Project Management, Agile and Scrum principles
• Knowledge of WCAG (Web Content Accessibility Guidelines)
• Knowledge of main front-end technologies (e.g. HTML, CSS, JavaScript, React and Angular)
• Data analysis and monitoring capabilities to support customer experience improvement (adoption, usability, user interface, overall experience)
• Basic video editing skills (Adobe After Effects, Adobe Premiere Pro)