Senior UX/Service Designer
Italgas
Job Description
The role of the User Experience Designer in Bludigit and in the Italgas Group is evolving. From the design of user-centered digital products and services, we are increasingly called upon to tackle broader projects and issues. The birth of the Experience Design BU within the Digital Factory is proof of this.
In this very stimulating and rapidly growing context, we are looking for a curious and proactive resource to join as a Senior User Experience Designer.
You will be responsible for:
– supporting cross-functional teams in designing user-centered solutions, using Design Thinking and Agile methodology;
– leading user research activities to perform analyses, define personas, map user journeys and service blueprints;
– designing and drawing user flows, wireframes, mockups and interactive prototypes;
– actively collaborating with Agile team members to ensure the feasibility of design solutions translated into user stories and their accurate implementation;
– conducting tests to iteratively validate and improve solutions;
– designing, organizing and facilitating co-design workshops;
– contributing to the application and evolution of the Design System;
– spreading the value of design in the company and in the group;
– contributing to the growth of junior/middle UX figures;
– helping to select, coordinate and supervise external UX figures;
– collaborating with the UX team to grow and develop the Experience Design business unit.
Presence at the Milan office three days a week is required.
Technical Skills
– Bachelor’s degree (or similar) in User Experience Design, Service Design, Interaction Design or related field;
– At least 5 years of work experience in the UX field;
– Knowledge of the basics of Visual Design;
– In-depth knowledge of virtual collaboration tools (Miro);
– Ability to use prototyping and wireframing tools (Sketch, Figma, InVision);
– Excellent knowledge of the English language.
The following will be considered a plus:
– knowledge of accessibility;
– knowledge of UX writing;
– knowledge of Business Design;
– ability to use video making tools (After Effects, Premiere or similar);
– knowledge of HTML and CSS.
What we expect from you:
– you are tenacious, when you have a goal nothing stops you! You don’t let failures get you down, you get up and try again;
– you have analytical and problem solving skills, you don’t stop in front of what you don’t know, you document and learn and find creative solutions;
– you pay attention to details, you don’t leave anything out, you are able to notice the aspects that can make the difference;
– you are able to understand the importance of completing tasks quickly even if it means falling short of perfection;
– you know how to create a relationship of trust within the team, contributing to the development of a collaborative and effective work environment;
– you have interpersonal and mediation skills, you value listening to everyone’s opinion and you are able to receive and process feedback and constructive criticism;
– you know how to present your thoughts to others in an effective and concise way, you are not afraid to put yourself on the line and compare yourself with others.
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