Transport and mobility service design jobs

Transportation and mobility are part of the big challenges for the modern world. Service Designers can help turn this challenges in lovely experiences for the users.

We can see the impact of Service Design in the transport and mobility industry by looking at the collaboration between companies and agencies. For example, Engine, a service design agency, helped Aeroportos de Portugal achieve a 14% increase in customer satisfaction during pilot

The transportation industry isn't one of the biggest industries looking for service designers, nevertheless, big companies like Deutsche Bahn are frequently looking for service designers to help them innovate and create new experiences for their customers.

Therefore, there might not be a huge amount of service design jobs in the mobility and transport industry, but the quality of the jobs seems pretty high.