Telecommunication service design jobs

The telecommunication sector is looking for service designers

We can see the interest of the telecommunication industry when we see that big telecommunication companies like British Telecom or Deutsche Telekom are looking for service designers to improve their processes, bring innovation and smoothen the customer experience.

This interest for service design can also be noticed through the collaboration between agencies and the telecommunication sector, for example with this case study from Koos Service Design about transforming a Portuguese Telco.

As the big players in the sector start to use service design as a key competitive advantage, smaller players might jump on board and therefore offer more service design job opportunities.