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Worldwide the finance sector has a huge demand for service designers.

Banks and financial institutions are really looking for service designers of all levels to join them and help improve their customer experience. We can see that from a little report we published in March 2020 about the state of the service design job market. In that little report, the finance sector was the second industry with the most service design job posts. We can also notice the interest of banks for Service Design by noticing that Capital One, a large bank in the United States was one of the key sponsors for the Global Service Design Conference that happened in Toronto in 2020.

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