Agency / Consultancy
Senior CX & Service Designer (m / f / x)
Archived
Full Time
Pacemakers Digital Ventures
Tasks
- You will be the first full-time member of our service design team and you will be responsible for project implementation
- You will implement human-centered research knowledge in interaction design concepts and find smart UX / UI solutions
- You are responsible for the functional, conceptual and visual development of presentations and digital products
- You translate user requirements, in coordination with our teams and customers, into “tangible” concepts – from simple use cases to complex platform projects
- You moderate customer workshops and present results
- You ensure that our work is continuously visualized in storyboards, wireframes, mockups or prototypes
- You communicate relevant insights in order to inspire, convey the value of design and drive strategic decisions in close cooperation with the consulting, product and development teams
- You build a team of experts in the field of UX / UI
Qualification
- You have at least four years of experience in the design and implementation of websites / apps, digital products (prototypes, MVPs)
- You have experience in the interdisciplinary, agile development of concepts and are familiar with concepts such as service design blueprints, empathy maps and value proposition
- You are very familiar with the Adobe Suite and the common tools such as Sketch & Invision and have also worked with other interaction tools such as Axure or Balsamiq
- You speak fluent German and English and can engage with different stakeholders in a communicative manner
- You have in-depth knowledge of design thinking principles and experience in conducting workshops with various stakeholders
- You are familiar with research methods such as interviews and remote user studies; You have some experience in programming (JavaScript, HTML, CSS)
Location
Berlin, BE
Type
Full Time
Industry
Agency / Consultancy
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