Technology

Service Designer

Archived
Full Time

SAP Fioneer

About You And The Role
As a Service Designer, you will play a driving role in developing solutions with a real value for the user by:

  • Identifying users’ needs, behaviour, and pain points
  • Creating personas and user flows, and thinking through usage scenarios
  • Utilizing data, insights, and user feedback to facilitate design discussions and develop user-centric functionalities
  • Working cross-functionally and communicating between technical and non-technical stakeholders both internally and on the customer side

Requirements

  • A degree in Product Design, Innovation Design or a similar area
  • Solid Service Design/Product/UX Design experience, ideally gained in a fast-paced, evolving environment
  • Solid knowledge of Design Thinking tools and methodologies
  • A polished portfolio that speaks for your work, abilities, and approach to wicked problems
  • A user-centric mindset, empathy, and out-of-box thinking
  • Strong facilitation and cross-functional collaboration skills
  • Fluency in both English and German is a must for this role
Location
Waldorf, RP
Type
Full Time
Industry
Technology
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