Service Designer (m/f/d)

As a service designer in Riverty your work will be about creating sustainable financial services by bringing human centricity to life in our organization, to better help us understand the world we design and build for. You will explore, analyze, communicate and advocate on the topics surrounding bringing relevance in our services for the people they are aimed for.

You reside within the international UX team together with fellow researchers, designers and language experts but you will work across the organization doing your own research but also supporting your peers across Europe. We structure our work in what we call (user) Journey Teams and the Design System team, we meet up physically for UX huddles regularly and we collaborate daily with Product managers, development and marketing to name but a few.

We see you

• Finding opportunities and letting opportunities find you
• Translate rich insights for nonprofessionals to consume
• Research in German and collaborate in English

Work output

• Journey maps (and the occasional Blueprint for deep dives)
• Articles
• Stakeholder workshops

Work outcomes

• Increased relevance of our services in people’s daily lives
• Increase in financial wellbeing among the people who use our services