Senior Service Designer (f/m/x)

As a Tangity member, you are part of the global NTT DATA Design Network (NDDN), which combines the benefits of a global community with local cultures and expertise. We are united by the goal of putting people at the center of our actions and creating something meaningful. With this mindset, the outstanding technological competence and the global presence of our parent company, we create tangible, simple and meaningful solutions with our customers. Our focus here is on making the complex simple. Easy to understand. Easy to implement. Easy to use. Tangity operates as a startup in one of the largest and most successful technology companies in the world – and we have big plans. We shape the future together. With our customers. With our team. With you. We humanize complexity.

your benefits

• Flexible working hours with flextime regulation and travel time is working time
• Home office option and agreement with remuneration subsidy including workplace equipment possible 
• 30 days holiday, in addition the 24.12. and 31.12. non-working days
• Sabbaticals of up to one year possible
• Remote work and mobile working in other EU countries is possible for up to 120 days per calendar year
• Attractive benefit and salary optimization programs: company pension scheme, JobRad, job ticket, exclusive discounts on corporate benefits and much more
• Extensive health and preventive care offers: extended continued payment of wages in the event of illness, company medical care, accident insurance for leisure-time accidents worldwide, pme family service
• Internal and external further training opportunities in the NTT DATA Academy with technical training, certification offers, soft skill training, Udemy access
• Various communities and initiatives (on diversity, equity & inclusion, ESG and more) with knowledge exchange at eye level
• Team-oriented corporate culture with plenty of creative freedom

your mission

• You are responsible for user research and analysis, derive insights into the behavior and wishes of users and are good at communicating and converting them into concepts 
• You understand potential customers and can create personas, storyboards, customer journeys, scenarios, flowcharts, prototypes 
• You independently lead workshops in which new products and services are created and coordinated with our customers 
• You work closely in interdisciplinary teams of business strategists, UI/UX designers, software developers and technologists. Together you combine technology, business and design expertise and design innovative services and products for a new generation 

your skill set

• You have a degree in a design-related course or a comparable qualification 
• Ideally, you have gained initial practical experience in the areas of UX/UI design, service design or similar areas
• You are a passionate designer who wants to make the complex simple and who, in addition to the graphic implementation, focuses on interaction 
• You question the status quo, set impulses to improve products and services and inspire others along the way 
• We require fluent business German and good English skills as well as a quality-conscious, independent and goal-oriented way of working, with a high degree of personal initiative and commitment