Technology
Lead Service Designer
Archived
Full Time

Nordcloud, an IBM Company
We are now looking for a seasoned Service Design / Business Design Lead to join our core team at Nordcloud Design and to help our clients to succeed on their digital transformation journey.
Your daily work:
- Leading client cases and project teams as a Service Designer / Business Design Lead
- Being responsible for service design related deliveries in your projects to harness the technology to serve employees needs
- Facilitating collaborative sessions with multidisciplinary teams and actively partnering with relevant stakeholders
- Supporting advisory operations and business development, as well as our Sales team
- Contributing to our design domain development and collaborating with the IBM Design framework
- Working in different industries (e.g. healthcare) supporting them to understand their stakeholders and users
Please bring with you:
- Several years (8+) of relevant work experience and expertise in common Service
- Design-related methods and practice (such as research, analysis, facilitation, concepts, systems design, design thinking, and related tooling)
- Experience in Business design as a part of Service Design, understanding business fundamentals and prospects of the client you are working with
- Experience in consulting and capability to support and guide our clients to succeed in their business by utilizing the human-centric design approach
- Creativity and thinking outside the box – the business landscape for Nordcloud is constantly evolving so we guide, facilitate, and contribute to this development as designers
- High-level understanding of technical possibilities and limitations
- Proven skills in presenting, teamwork, and effective communication with different stakeholders
- Very good fluency in English
Location
München, BY
Type
Full Time
Industry
Technology
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