Senior Service Designer

We’re a strategic design agency with a mission to create positive impact through design. For our new Berlin office we are looking for a seasoned service designer, who is able to build and lead our service design team. Is that you?

The job:
You will be the one shaping the service design team. This means you get tons of freedom to create your own ideal workplace. Koos is new in Berlin, but one of the founding members of the global service design community. Therefore you’ll be surrounded by an inspiring group of service design enthusiasts from all parts of the world.

Besides working on shaping your team and future projects, your in-project activities will consist of;
• Conducting customer research.
• Defining compelling insights.
• Plotting insights on frameworks.
• Turning opportunities into ideas.
• Shaping ideas into concepts .
• Running fun and focused workshops.
• Building prototypes to test assumptions.
Advising clients on implementation.
Defining new project proposals
Managing multiple stakeholders.

You

Blow us and our clients away with your passion for service design.

• Experienced in running service design projects (3+ years experience)
• Proactive, persistent and precise.
• Empathic, entrepreneurial, and eager to learn.
• German and English-speaking (pro level).
• Based in Berlin.

Benefits
You’ll spend most of your life working. Let’s make work a nice place to be.
• Work-life balance that you’ll love (we hate overhours)
• Freedom to work from home or in-office.
• Influence in the development of our Berlin office and team from day one, as we are a fast-growing team.
• Educational budget (1200 euros) that you can also use partially to travel between our Berlin, Amsterdam and Lisbon offices.
• Cool office (The Factory) at Görlitzer Park, Berlin.
• Co-ownership through certificates of shares in the company in case of awesome achievements.
• Salary of 50-60K, depending on the demonstrated experience; plus an annual bonus based on company results.
• 25 vacation days with the option to buy 10 more