Senior Service Designer (F/M/D)

Full Time


What are we looking for?
We are looking for a Senior Service Designer with experience who is passionate about his topic and wants to create exciting, value-adding products with us.
You can accompany Product & Service Discovery from start to finish and want to take responsibility for defining digital solutions that deliver real added value
You love
  • Definition of successful products and services from a user-driven and entrepreneurial point of view
  • Analysis of insights, market conditions and trends
  • Understand user needs and validate them with suitable methods
  • Generating solution ideas in a team and successively validating and iterating
  • The customer-based design of innovation workshops including on-site or remote implementation
  • Preparation of validated solution concepts for implementation
Who are you
  • You have 5+ years of experience with a focus on service design and/or UX concepts in an agile & digital environment
  • You can easily control multiple projects, workshops and workshop groups in parallel
  • You are a real communicator who works confidently with customers and colleagues, no matter what the level
  • You feel the team spirit – you like to help out in the team and live the term “better together” in everyday dealings
  • You are always on the ball, love (digital) products and are inspired by new trends
  • You have English and German language skills
Why you are right with us
Satisfied employees are our key to success

  • Working with impact: We shape the digital future of Europe – in interdisciplinary teams and in close cooperation with our international customers and our partner network.
  • Value-based culture: We share the same values ​​and are there for one another. We live a supportive and goal-oriented team culture with flat hierarchies, open feedback and interdisciplinary exchange.
  • Personal development: Whether you want to lead a team or become an expert in a specific area – we will find the right career path for you. Together we develop your career plan, set personal goals and define development measures (e.g. events, conferences and coaching).
  • Flexibility: We offer flexible working hours, part-time models, hybrid working (office & remote) and workation options.
  • Transparency: Complete transparency through regular company updates on business strategy, open salaries and promotion structures.
  • Sustainability: We offer hardware leasing options and use local and sustainable products and service providers whenever possible.
  • Salary package: Transparent remuneration based on your qualifications, loyalty program, bike leasing, company pension scheme, capital-forming benefits, childcare allowance, success bonus and sabbatical model.
München, BY
Full Time
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