Agency / Consultancy

Service Designer

Archived
Full Time

Knight Moves - Service Design

Knight Moves is looking for a Dutch-speaking service designer who would like to participate in challenging service design projects.

Responsibilities

  • Conduct design research and report insights through visuals and data
  • Organize and facilitate design workshops
  • You dare to take the lead in designing and implementing new services and service improvements together with a team of designers
  • Design service concepts and effectively communicate them through customer journeys, service blueprints, UX prototypes, videos, presentations…
  • High-level design of digital products and support the digital design team towards quality people-oriented products
  • Conduct user testing and feedback sessions
  • Keep up to date with service design trends

Your profile

  • You get energy from co-creating with colleagues, customers and users
  • You are empathetic and like to delve into the needs of the customer and an organization
  • You can translate conceptual ideas into visual solutions through concept sketches, wireflows, storyboards, etc.
  • You can think and act from the customer’s perspective
  • You are familiar with service design techniques such as user research, customer journeys, co-creation facilitation, etc.
  • You master the Dutch language, French is a plus
Location
Ghent, Belgium
Type
Full Time
Industry
Agency / Consultancy
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