Junior Service Designer
Kunstmaan | Accenture Interactive
As a Service Designer & UX Strategist, you will craft the user experience of our clients’ products & services. You will be working closely together with our experienced Business Designers and UX/UI Designers who create the full interaction design based on your insights from user research, your insights from co-creation sessions with stakeholders and your draft wireframes.
Your tasks
- Conceptualize human-centered User Experiences: Uncover user needs through research, develop deep insights, generate concepts and craft how people will interact with the products and services we design.
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Collect and assimilate customer data to guide design.
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Setup and conduct user research and perform usability testing.
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Analyze quantitative and qualitative user research.
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Synthesize data from many sources to identify strategic opportunities and recommend innovative solutions.
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Illustrate design ideas using storyboards, wireframes, process flows, and sitemaps.
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Create the information architecture for user experiences.
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Apply design thinking methodologies where needed.
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Align with business objectives and bring your point across: Bring the users’ interests to the table and align with business objectives in order to facilitate strategic, human-centered decision making.
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Able to set up co-creation workshops that unite forces and give stakeholders a clear sense of direction and helps them throughout the design validation process.
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Engage with clients and stakeholders, clearly articulating user needs and incorporate them in design solutions.
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Manage UX deliverables: Be the gatekeeper for the UX from the start of the project until development and beyond.
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Translate insights created from research and client input into deliverables (wireframes, user flows, sketches, interaction specifications).
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Manage UX project deliverables and outcomes together with an interdisciplinary team of experts.
Your skills
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Understanding and deep interest in UX and Service Design.
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You have knowledge of UX best practices for information architecture, interaction design and understanding of the human-centered design process.
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You can leverage and tailor a variety of human-centered research and testing methodologies against project needs and requirements.
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You can translate research insight to design strategy.
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You possess excellent interpersonal and analytical skills, including working on multiple projects simultaneously.
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You are the voice of reason and find a way to make things work for client, end-users and business goals.
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You have experience with design tools such as Figma, Adobe suite, Sketch.
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You are familiar with rapid prototyping methods, ranging from paper sketching to digital prototypes, and can guide our clients to setup experiments and test.
Your attitude
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You’re comfortable working in a fast-moving organization.
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You’re adaptable and a quick learner who enjoys tackling a large variety of problems.
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You have an open experimentation mindset.
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You’re happy to take on responsibility and eager to stay involved until the end of a project.
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You’re able to work together towards one goal and show respect for each other.
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